COMMUNICATIVE TEACHING APPROACH
We employ the communicative approach to Language training. Training sessions are as interactive and enjoyable as possible with plenty of opportunities for controlled practice. A session typically follows the pattern: presentation of language; task completion using the new language e.g. interviews, role-plays, surveys, team problem solving etc. The exercises are closely monitored with feedback and correction by the trainer. This approach has consistently produced improvements in fluency, accuracy and confidence.
Study Options
At HKIL Training Solutions we believe in offering our clients a high level of personal attention and the very best in training expertise. You can choose from a whole range of courses, which can be textbook based or tailor-made to the unique requirements of your company or industry. Our courses range from beginner to advanced levels.
Training sessions can be held at our centre or at your office according to your preference. Classes may be individual coaching or groups of three or larger. Our courses are arranged to be highly flexible and 100% results focused. Please consult our 6-Stage Course Management to understand our commitment to your training.
COMMON BUSINESS FUNCTIONS
Our courses are generally built around common business functions, which are essential business communication skills.
WRITING
Effective Email Skills - Your staff will learn to use and appreciate formal and informal register; conventional openings and closings; key phrases and structure. Study and practice common functions in email writing as appropriate to your role and industry; arranging meetings; invitations; negotiations; commercial correspondence; handling problems and feedback, etc.
Report Writing - Your staff will learn structures and key phrases; how to link sections fluently; to be brief and to the point; describing trends and presenting information systematically. Producing a cogent report is an important asset.
Job applications and C.Vs. - Your staff will learn how to write a competitive, well-formulated application and covering letter and how to put together a winning C.V.
ORAL
Customer Service Skills - Your staff will learn to deal confidently with native speakers and appear professional in manner and tone. Through role-plays, reinforcement and correction they will learn accuracy in standard reception and telephone functions appropriate to your industry.
Meeting Skills - Your staff will learn the structure and language of meetings; opening and closing the meeting; inviting and giving opinions; polite interruption and disagreement; achieving consensus, etc. Through case-studies and role-plays you will become accustomed to chairing or participating in a meeting in another language.
Negotiation Skills - Your staff will learn the essential language skills to participate effectively in negotiations and to develop these skills in practical ways. The focus is on structuring and controlling information; making proposals and counter-proposals; asking the right questions soliciting or giving feedback; maintaining a positive atmosphere.
Networking Skills - Your staff will learn to maximize and develop corporate contacts. Elements of networking range from the practical; assisting clients and contacts, directions etc. to the social; lunches/dinners, parties and entertaining clients; talking about yourself and getting to know your clients and feeling comfortable in another language in a social context.
Presentation Skills - Your staff will learn to deliver clear, well-organised presentations that will make an impression on your audience. The focus is on the structure, skills and language needed to make a successful presentation. This includes starting and concluding; using visual aids; fielding questions; arranging and presenting information in a systematic and effective manner. Training is through error-analysis, positive models and practical experience.
